Looking After Kiwis on the Road – Even in Level 3
*ALERT LEVEL 3 – Yep, we’re still open for all your normal car repairs, just doing things a bit differently to keep everyone safe and sound.
*All our mechanics have had BOTH their COVID-19 jabs – means it’s safer for you, and for us.
Here at Grimmer Motors in Hamilton, we’re doing our bit to slow down COVID-19. You get the same straight-up car fixes, just in a fully contactless way. Makes it easier for everyone – WOFs, car services, hybrid repair, you name it.
- Easy online bookings (no mucking about)
- Contactless drop-off and pickup
- Pay online, no cash or EFTPOS required
- We’ll disinfect your car inside – that’s steering wheel, handles, gear stick and the lot
We all know how Hamilton traffic can be – whether you’re in Hillcrest dodging potholes on Peachgrove Road, or crawling along Te Rapa Straight, keeping your car running sweet is more important than ever. Same goes for folks coming in from Cambridge, Ngaruawahia, even Gordonton or Tamahere – we’ve got you covered. COVID or not, we reckon a bit of common sense goes a long way. Keep the distance, keep clean, and let’s all get through it together.
How Contactless Repairs Work (Simple as!)
Drop-Off – No Faffing About
During our usual hours (that’s 8am–5pm, Mon to Fri), just bring your car up to the workshop here in Fairfield. Pull up on the forecourt – best spot is under the canopy close to the door for security (our cameras are rolling 24/7, so your car’s on film). If you’re driving something a bit special – say a Honda Insight hybrid or a sturdy old Volvo V70 – it’s all good, we’ve seen the lot.
Once you park, pop your key (just the single car key, no fancy keyrings or extras please) into the key deposit slot by the front doors. Good idea to air out your car for a minute, and if you want to give the steering wheel and handles a quick wipe down, even better. Oh, and switch off your heater or AC – stops air blowing when we turn the key.
Running late or can’t get here during hours? Give us a ring on (07) 855 2037 – call goes straight through to a tech even after hours, and we’ll help you sort it. Just remember, if you leave your car overnight, make sure your insurance is all sorted in case something wild happens, though our cameras do a good job.
No Surprises in the Workshop
Once we’ve got your car, one of our techs will have a look and let you know what’s what before we touch a thing. We’ve worked on everything from a Suzuki Swift runabout dropped off by a student to a VW Tiguan owned by a Cambridge mum—always the same promise: no surprise bills. If it’s a quick WOF (Hamilton rules), or something trickier like that warning light on your Toyota Estima, you’ll get a phone call or text with the estimate. You say go ahead, then we crack on while keeping things tidy and clean every step of the way.
Contactless Payment – Easy as Pie
Once the job’s done, we’ll flick you the invoice by email. Payment’s all online – choose from online banking, credit card via PayPal, or jump on Genoapay if you want to spread payments over 10 weeks. No cash or EFTPOS during Alert Level 3, just to be safe.
Pickup Without the Hassle
Let us know when you’re here, and we’ll set your key out safely with no close contact – just a quick call on arrival and we’ll wave from the door. Your key and every surface we’ve touched will have been cleaned, so you can drive away thinking about your next run to Raglan, not COVID.
If you reckon you’ll need to pick up after hours, let us know in advance. If you’ve got a spare key, we can even lock your original key in the car in a safe spot (only you get told where, no worries there).
Righto, simple as that. Keen to get booked in, or got a curly question about your Euro import or your Nissan Leaf? Book online, or give us a bell. We’re always happy to talk shop.