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Online Booking Form

    Please open and fill out the following information to book your appointment.

    COVID-19 Health Declaration


    Have you been in close contact or casual contact with a person with suspect, probable or confirmed
    infection of novel coronavirus in the 14 days before the onset of your symptoms?
    YesNo
    If Yes, please provide dates of contact


    Booking Information

    Vehicle Registration Number*
    Please enter your vehicles registration plate. ('N/A' if it's unregistered)

    Vehicle Make/Model/Year*
    Please enter the Make, Model and Year of your vehicle.

    Contact Details
    Please enter the contact details of the person who we should contact and is authorised to make decisions and pay the bill for the vehicle
    First Name*

    Last Name*

    Mobile phone*

    Home or Business Phone

    Email*

    Address
    Please enter your home or business address of the person who we should contact and is authorised to make decisions and pay the bill for the vehicle
    Home or Business Address*

    Suburb*

    City*



    How did you find out about us?*
    Please choose one option below to tell us how you found out about us

    Who referred you?*
    First Name

    Last Name

    What type of work do you need to be done? (select one or more)*
    If unsure, select "General Repairs" and tell us more about the work you want to be done
    Warrant of FitnessWarrant of Fitness RecheckWarrant of Fitness RepairsGeneral RepairsDiagnosticsPremium ServiceStandard ServiceHybrid electronic diagnostic test (includes road test and analysis)
    (for Service details please see Car Servicing)

    Some jobs require us to raise the car on the hoist, or clean areas down, or remove parts and covers, or perform other tasks to do an inspection before we can determine and advise you of what needs fixing and price estimate.
    For these jobs, we need to charge an inspection fee. Inspection fees are mainly based on time generally from 30 minutes to 1 hour, or $65 to $120 incl GST.
    If you proceed with the repair after the inspection then for larger jobs inspection fees can often be waived. If you don't proceed with the repair then inspection fees will be charged to you.

    Inspection Options*
    As of 21 Feb 2023, we are transitioning away from VTNZ WOFs back to Grimmer Motors doing the WOF in-house. Please be aware that during the transition period, we may take your vehicle to Claudelands WOF Station for the WOF.
    This means we require your vehicle to be dropped off no later than 8.30am, and left with us for the day (4pm). We will ensure your vehicle has received a complimentary basic wash and vacuum.


    **Please do the following before you come in for your WoF**

    • Clear all seats and make sure they're accessible, including removing child seats
    • Clear car boot, so that the spare wheel can be easily checked
    • Remove everything off the seats, so that all seatbelts are accessible and not caught behind seats
    • Remove any removable phone mounts
    • Please fit any missing headrests

    **If these aren't done, you may fail your WoF for one or more of these items**


    Would you like us to go ahead and replace small items such as bulbs for your WOF to allow the car to pass and to avoid you having to come back a second time?*

    Please tell us your spending limit before we need to contact you*

    Your custom value*


    I give my authorisation to proceed with the job if it is up to..*
    Note that if the job costs less than your choice, we'll charge the lesser amount.

    Your custom value*
    Stage 1 diagnostic valued at $225 incl GST.
    This includes the "scan" and some time to try to diagnose/fix the fault. Many people like this option as if we can find and fix the fault during the stage 1 diagnostic (and there are no parts supplied) then $225 is all you would need to pay.
    If the stage 1 diagnostic shows there is a problem that will require additional parts and labour, then we will do an estimate for you and discuss the next steps.
    As an added bonus if we have pulled things apart to diagnose the issue, and you chose to go ahead with the repair while it is apart, then you will save the money on the disassembly labour.

    Diagnostic Options*
    Please tell us about the type of work you need done*

    If you have a WoF sheet detailing required repairs please either upload the files (gif, png, jpg, pdf, 10MB limit), email the files to [email protected], or leave them on the passengers seat

    Have you or anyone else worked on this issue with your vehicle?*
    YesNo

    Please tell us who worked on your car*

    Please give details of work done*

    Who will be paying for this work?*

    Which insurance company will be paying?
    Payment Method when picking up vehicle?*
    Grimmer Motors has a strict payment on pick up policy. How will you pay?
    We don't accept cheques
    We no longer accept cash payments

    Contact Method when vehicle is ready?*
    How would you like us to contact you when your vehicle is ready to be picked up?

    Preferred Booking Date*

    Please do not book for Saturday and Sunday

    Due to delays in sourcing parts during this time, it is ideal if you can leave your vehicle with us all day.

    Please drop the car off after 7:30am and pickup by 4:45pm while mechanics are at work.

    When you get the work done at Grimmer Motors, and leave your car from at least 8.30am to 2.30pm you get these FREE extras:
    (Uncheck any you don't desire)
    Basic Car WashVacuumTyre ShineDash Polish

    When will you be dropping your vehicle off?*

    Can you leave your car with us for longer than one day?

    What is the latest time you can pick it up?*

    Do you want a courtesy car?* PLEASE NOTE: Courtesy Cars only available for jobs over $250

    I have a valid Full New Zealand Driver's License

    In order to confirm your courtesy car booking we will need to confirm your Drivers License details.
    Please either provide photos of BOTH SIDES of your Full Driver's License
    OR
    Email them to [email protected]


    Terms and Conditions

    • First 10km are free, then 50c/Km. This covers repairs, servicing, Rego’s, WOF’s, insurance and petrol.
    • Drivers must be over 21 and provide a FULL NZ driver’s licence. This will be photocopied.
    • Car is only to be used within the Hamilton city area, or within a 10 km radius from Grimmer Motors. (unless otherwise agreed and noted on this form).
    • No smoking, eating, drinking or pets are allowed in the car.
    • There is a cleaning fee of $50 if someone has smoked in the car, there is food, drink, pet remains or bad smells in the car, or if it is returned dirty.
    • The Customer agrees to return the car on the ‘date agreed for return’, or on the day of notification your car is ready for collection. If this car is not delivered back by the time agreed and there has been no agreement from Grimmer Motors to extend the time period, then Grimmer Motors has the option to charge an additional $50 per day until the Courtesy Car is returned.
    • The Customer agrees to exercise all reasonable care and diligence in the security and care of the car including using a steering lock when the car is parked (if a steering lock is provided). The Customer agrees to accept full responsibility for the full cost of repairing any damage and for any losses to this car or other people’s property arising from the customer driving this courtesy car.
    • In the event of damage or theft caused to the car or other parties property, the Customer agrees to accept full responsibility and will be liable for the lesser of Grimmer Motors insurance excess costs of $1500 if over 25, $2000 if 21 to 25 (cars loaned at our discretion), or the cost to repair or replace the car.
    • Any damage or mechanical problem must be reported to Grimmer Motors immediately.
    • The Customer will not park the car in a situation where it is more likely to get vandalized, broken into, or stolen, such as on the roadside overnight.
    • If the Customer gets a flat car battery due to leaving lights on, or any other electrical load on, then it is the Customers responsibility to pay for the battery charge, repair or call out fee.
    • If the Customer gets a speeding, parking ticket or any other form of fine while using this car, then the Customer agrees to immediately pay Grimmer Motors for the full amount of this speeding, parking ticket, or other fine on proof of ticket, fine, or payment demand from Grimmer Motors.
    • This agreement is only with the signed Customer. The Customer will not let anyone else drive this car. If the Customer does allow someone else to drive this car, then the Customer will still be liable under this agreement as if they were driving this car.
    • Magnetic courtesy car signs attached to the car must not be removed, or tampered with.
    • If any one or more of the Terms and Conditions above are found to be unenforceable, then the rest of the Terms and Conditions still apply.

    Did you speak to anyone at Grimmer Motors?*


    Accept Grimmer Motors Terms and Conditions*
    I understand that parts and services remain the property of Grimmer Motors 2015 Ltd until paid for in full, and interest, late payment and collection fees may be added to invoices.
    I understand that if my job is cancelled for any reason I am liable for any restocking, administration and freight fees on parts that have been ordered in preparation for the job.
    I understand I am liable for storage costs at $25 per day, 24 hours after I am informed that the car is ready to be uplifted if I do not return to uplift the vehicle or pay my account causing the vehicle is held on site.
    I understand that I/We give authority for Grimmer Motors 2015 Ltd to hold my personal information and authorise any person or company to provide Grimmer Motors with information to determine my whereabouts and my credit worthiness.
    By clicking "Submit" on this form you are agreeing for Grimmer Motors to send you Follow Up reminders for repair, maintenance or diagnostic items your vehicle requires, plus occasional newsletters and promotions via text or email.

    Your Electronic Signature

    Your signature to confirm you agree to the terms and conditions listed above,
    as well as having filled out the form truthfully and to the best of your ability.
    By typing your full name into the box below, you agree that this is your Electronic Signature,
    the same as if you were handwriting your signature