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Courtesy Car Terms & Conditions

  • First 10km are free, then 75c/Km. This covers repairs, servicing, Rego’s, WOF’s, insurance and petrol.
  • Drivers must be over 21 and provide a full NZ driver’s licence unless otherwise agreed. A photo of both sides of the licence will be taken.
  • The car may only be used within the Hamilton city area or within a 10 km radius from Grimmer Motors unless otherwise approved.
  • No smoking, eating, drinking, or pets are allowed. A $50 cleaning fee applies if the car is returned dirty, smells, or contains evidence of these.
  • The car must be returned on the agreed date, when notified the customer’s vehicle is ready, or immediately if requested. Recovery costs may be charged if not returned on time.
  • The customer must take reasonable care of the car, including locking it, securing keys, using a steering lock if provided, and avoiding risky parking situations.
  • If keys are lost, stolen, damaged, or locked in the car, the customer is responsible for all associated costs.
  • The customer must not drive under the influence of alcohol, drugs, or impairing medication, and must not use a handheld phone while driving except as permitted by law.
  • All occupants must wear seatbelts and children must use legally compliant restraints.
  • The car must not be used recklessly, illegally, or antisocially, including speeding, racing, or burnouts.
  • The car must not be used for towing, pushing vehicles, heavy loads, driver training, motorsport, rideshare, deliveries, or commercial use without approval.
  • The car must not be driven on beaches, through floodwater, or off-road conditions that may cause damage.
  • The car must be returned with the same fuel level. Refuelling costs and related charges will apply if not. Incorrect fuel or battery issues are the customer’s responsibility.
  • All incidents, including accidents, theft, damage, warning lights, or breakdowns, must be reported immediately. No repairs or towing without approval unless required for safety.
  • The customer is responsible for all fines, tickets, tolls, or penalties incurred while using the car.
  • Only the signed customer may drive the car. The customer remains liable even if someone else drives it.
  • Liability for damage or loss is limited to the lesser of insurance excess, being $1500 if over 25 or $2000 if aged 21–25, or the actual repair/replacement cost.
  • Full liability applies for serious breaches, including unauthorised driver, intoxication, illegal use, misuse, failure to report issues, incorrect fuel, and similar breaches.
  • The car must be returned with all keys, accessories, and items in similar condition, fair wear and tear excepted.
  • Magnetic courtesy car signs must not be removed, damaged, or tampered with.
  • Providing false or misleading information or failing to disclose licence issues is a serious breach.
  • Overdue payments may incur recovery costs, legal fees, and 18% annual interest compounded monthly.
  • If any term is unenforceable, the remaining terms still apply.

Reviews Section

Grimmer Motors Ltd

4.7

Paul Johns

Booked the ol' Fuga in for a service this week. I dropped it off early to take advantage of the free clean and asked if I could have it ready at 3 pm. The service went well and they... pointed out things that would need attention in the future. I like the introduction of the vehicle service and repair log book. Which has all my previous services and fix ups recorded in it. And the Fuga was freshly cleaned and ready at 3pm, like they said. Thanks Team

Cinn Thornton

The team at Grimmer Motors are very friendly and have awesome customer service. My car needed scan as flashing light on dash. The problem was identified , easy to ... understand explanation given and quote for fix provided. Thanks team.

Pip Six

Awesome service. They communicated really well with me about what was going on and then fixed a few extras on the same day I took my van in. A great place.

Lincoln Fernandes

Fast easy reliable and much cheaper compared to dealerships

Hamish O'neill

Great customer service, good communication and works done on time. Thanks Grimmers

Sarah Bowers

Love leaving our car(s) in the friendly and capable hands at Grimmer Motors. Everything from drop off, reception, communication and the work done is of a high standard... and much apprecaited. Another happy customer - thanks Grimmers.