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    Repairs Level 2

    Online Booking Process (As Below):

     

    To get started, please select from the following:

    [select customer-type default:1 “——–” “I am a new customer” “I am an existing customer”]

    [group all]

    Please open and fill out the following information to book your appointment.

    Vehicle Registration Number*
    Please enter your vehicles registration plate.
    [text* registration]

    Vehicle Make/Model/Year*
    Please enter the Make, Model and Year of your vehicle.
    [text* makeModelYear]
    Contact Details
    Please enter the contact details of the person who we should contact and is authorised to make decisions and pay the bill for the vehicle
    First Name*
    [text* firstName]
    Last Name*
    [text* lastName]
    Mobile phone*
    [tel* mobileNumber]
    Home or Business Phone
    [tel homeNumber]
    Email*
    [email* email-2]

    [group new-customer-fields]
    Address
    Please enter your home or business address of the person who we should contact and is authorised to make decisions and pay the bill for the vehicle
    Home or Business Address*
    [text* address]
    Suburb*
    [text* suburb]
    City*
    [text* city]

    How did you find out about us?*
    Please choose one option below to tell us how you found out about us
    [select* marketing include_blank “Google” “Auto Super Shoppes” “Auto Super Shoppes TV Ad” “VTNZ Te Rapa – Referred” “VTNZ Website” “VINZ Hamilton Referred” “Friend – Referred” “Building Signage” “Facebook” “LED Sign out front” “Radio Ad” “Yellow Pages” “Existing Customer” “WINZ”]

    [group group-referral]
    Who referred you?*
    First Name
    [text* referrer-fname]
    Last Name
    [text* referrer-lname]
    [/group]

    [/group]
    What type of work you need done? (select one or more)*
    If unsure, select “General Repairs” and tell us more about the work you want done
    [checkbox* work-type “Warrant of Fitness” “Warrant of Fitness Recheck” “Warrant of Fitness Repairs” “General Repairs” “Diagnostics” “Pre Purchase Inspection” “Premium Service” “Standard Service” “Basic Service”]
    (for Service details please see Car Servicing)

    [group group-897]
    Some jobs require us to raise the car on the hoist, or clean areas down, or remove parts and covers, or perform other tasks to do an inspection before we can determine and advise you of what needs fixing and price estimate.
    For these jobs we need to charge an inspection fee. Inspection fees are mainly based on time generally from 30 minutes to 1 hour, or $52 to $104 incl GST.
    If you proceed with the repair after the inspection then for larger jobs inspection fees can often be waived. If you don’t proceed with the repair then inspection fees will be charged to you.
    Inspection Options*
    [select* inspection-options include_blank “If my job requires an inspection first I authorise an inspection fee between $52 to $104 incl. GST” “I don’t believe my job requires an inspection, so please contact me if an inspection is needed to get my authorisation first”]
    [/group]

    [group group-wof-limit]
    Would you like us to go ahead and replace small items such as bulbs for your WOF to allow the car to pass and to avoid you having to come back a second time?*
    [select* bool-wof-limit include_blank “Yes” “No”]
    [group inner-wof-limit-group]
    Please tell us your spending limit before we need to contact you*
    [select* wof-select-limit include_blank “I give my authorisation to proceed with the job if it is up to $25” “I give my authorisation to proceed with the job if it is up to $50” “I give my authorisation to proceed with the job if it is up to $75” “I give my authorisation to proceed with the job if it is up to $100” “I give my authorisation to proceed with the job if it is up to $125” “I give my authorisation to proceed with the job if it is up to $150” “I give my authorisation to proceed with the job if it is up to $175” “I give my authorisation to proceed with the job if it is up to $200” “I give my authorisation to proceed with the job if it is up to $225” “I give my authorisation to proceed with the job if it is up to $250” “I want to enter my own value” “Please contact me with an estimate for the job before proceeding” “I believe this job could be under warranty”]
    [group wof-custom-limit-group]
    Your custom value*
    [number* wof-custom-limit]
    [/group]
    [/group]

    [/group]

    [group group-376]
    I give my authorisation to proceed with the job if it is up to..*
    Note that if the job costs less than your choice, we’ll charge the lesser amount.
    [select* authorisation-limit include_blank “I give my authorisation to proceed with the job if it is up to $100” “I give my authorisation to proceed with the job if it is up to $200” “I give my authorisation to proceed with the job if it is up to $300” “I give my authorisation to proceed with the job if it is up to $400” “I give my authorisation to proceed with the job if it is up to $500” “I give my authorisation to proceed with the job if it is up to $600” “I give my authorisation to proceed with the job if it is up to $700” “I give my authorisation to proceed with the job if it is up to $800” “I give my authorisation to proceed with the job if it is up to $900” “I give my authorisation to proceed with the job if it is up to $1000” “I want to enter my own value” “Please contact me with an estimate for the job before proceeding” “I believe this job could be under warranty”]
    [group custom-value-group]
    Your custom value*
    [number* number-532]
    [/group]
    [/group]
    [group diagnostics-group]
    A scan to read the faults codes is valued at $59 incl GST. This will give us a printout of the vehicles self diagnostics and is only a diagnostic starting point (not a repair solution).
    Another option you could consider is a Stage 1 diagnostic valued at $179 incl GST.
    This includes the “scan” and some time to try to diagnose/fix the fault. Many people like this option as if we can find and fix the fault during the stage 1 diagnostic (and there are no parts supplied) then $179 is all you would need to pay.
    If the stage 1 diagnostic shows there is a problem that will require additional parts and labour, then we will do an estimate for you and discuss the next steps.
    As an added bonus if we have pulled things apart to diagnose the issue, and you chose to go ahead with the repair while it is apart, then you will save the money on the disassembly labour.
    Diagnostic Options*
    [select* diag-select include_blank “Scan / Fault code reading $59 incl. GST” “Stage 1 Diagnostics (includes scan) $179 incl. GST” “Hybrid electronic diagnostic test (includes road test and analysis) $179 incl. GST”]
    [/group]

    [group group-412]
    Please tell us about the type of work you need done*
    [textarea* work-needed]
    [/group]

    If you have a WoF sheet detailing required repairs please either upload the files (gif, png, jpg, pdf, 10MB limit), email the files to office@grimmermotors.co.nz, or leave them on the passengers seat
    [file wof-sheet filetypes:gif|png|jpg|jpeg|pdf limit:10mb]

    Have you or anyone else worked on this issue with your vehicle?*
    [radio previous-work “Yes” “No”]

    [group group-802]
    Please tell us who worked on your car*
    [select* prev-work-person include_blank “Me” “Relative” “Friend” “Another Auto Repair Business” “Other”]

    Please give details of work done*
    [text prev-work-done]
    [/group]

    Who will be paying for this work?*
    [select* who-pay include_blank “Me” “Mother” “Father” “Relative” “Friend” “Business” “Insurance” “Other”]

    [group insurance-group]
    Which insurance company will be paying?
    [select* insurance-pay include_blank “Janssen” “Provident” “Protecta” “Other – We will need to discuss”]
    [/group]
    [group payment-method-group]
    Payment Method when picking up vehicle?*
    Grimmer Motors has a strict payment on pick up policy. How will you pay?
    We don’t accept cheques

    [select* payment-method include_blank “Internet Banking (No Fee)” “Debit Card (No Fee)” “EFTPOS Card (No Fee)” “Visa or Master Credit Card (2.5% Transaction Fee)” “Q Card (2.5% Transaction Fee)” “Cash” “WINZ” “Genoapay (+4% Grimmer Motors Admin Fee)” “Online Credit Card (+3% Grimmer Motors Admin Fee)” “Smart Cover Finance (Smart Cover Finance interest applies)” “MTF Finance (for jobs greater than $2500, interest and fees apply)”]

    [/group]

    Contact Method when vehicle is ready?*
    How would you like us to contact you when your vehicle is ready to be picked up?
    [select* contact include_blank “Please call my mobile when vehicle ready” “Please call my landline when vehicle ready” “Please txt me when vehicle is ready” “Please email me when vehicle is ready”]

    Preferred Booking Date* (Mon-Fri)

    [date* booking-date min:today]

    Due to delays in sourcing parts during this time, it is ideal if you can leave your vehicle with us all day.

    Please drop car off after 7:30am and pickup by 5:00pm while mechanics are at work.

    When you get the work done at Grimmer Motors, and leave your car from at least 8.30am to 2.30pm you get these FREE extras:
    (Uncheck any you don’t desire)
    [checkbox extras-checkbox default:1_2_3_4 “Basic Car Wash” “Vacuum” “Tyre Shine” “Dash Polish”]

    When will you be dropping your vehicle off?*
    [select* earliest-time include_blank “7:30” “8:00” “8:30” “9:00” “9:30” “10:00” “10:30” “11:00” “11:30” “12:00” “12:30” “1:00” “1:30” “2:00” “2:30” “3:00” “3:30” “4:00” “4:30” “5:00” “5:30”]

    Can you leave your car with us longer than one day?
    [select* how-long-leave include_blank “Need the car back same day” “Can leave overnight” “I can leave for 2 or more days”]

    What is the latest time you can pick it up?*
    [select* latest-time include_blank “7:30” “8:00” “8:30” “9:00” “9:30” “10:00” “10:30” “11:00” “11:30” “12:00” “12:30” “1:00” “1:30” “2:00” “2:30” “3:00” “3:30” “4:00” “4:30” “5:00”]

    [group allow-courtesy-car]
    Do you want a courtesy car?*
    [select* courtesy-car include_blank “Yes” “No”]
    [group courtesy-group]
    Please fill in our courtesy car form Here when you can (not necessarily now).

    [/group]
    [/group]

    Did you speak to anyone at Grimmer Motors?*
    [select* spoke-staff include_blank “Sonya” “Victoria” “Chris” “Raghu” “Wendy” “Chesna – After-hours Customer Support” “Cameron” “Callum” “Showan” “Glenn” “Wesley” “Gayan” “Haven’t spoken to anyone yet” “I spoke to a male but can’t remember their name” “I spoke to a female but can’t remember their name”]

    Accept Grimmer Motors Terms and Conditions*
    I understand that parts and services remain the property of Grimmer Motors 2015 Ltd until paid for in full, and interest, late payment and collection fees may be added to invoices.
    I understand I am liable for storage costs at $25 per day, 24 hours after I am informed that the car is ready to be uplifted if I do not return to uplift the vehicle or pay my account causing the vehicle is held on site.
    I understand that I/We give authority for Grimmer Motors 2015 Ltd to hold my personal information and authorise any person or company to provide Grimmer Motors with information to determine my whereabouts and my credit worthiness.
    By clicking “Submit” on this form you are agreeing for Grimmer Motors to send you Follow Up reminders for repair, maintenance or diagnostic items your vehicle requires, plus occasional newsletters and promotions via text or email.

    Your Electronic Signature

    Your signature to confirm you agree to the terms and conditions listed above,
    as well as having filled out the form truthfully and to the best of your ability.
    By typing your full name into the box below, you agree that this is your Electronic Signature,
    the same as if you where handwriting your signature
    [text* signature]

    [submit “Submit”]
    [/group]


    1
    Grimmer Motors Hamilton [firstName] [lastName] Booking Form
    wordpress@grimmermotors.co.nz
    office@grimmermotors.co.nz
    Message Body:

    New Customer Form
    Customer Type: [customer-type]
    Registration: [registration]
    Make/Model/Year: [makeModelYear]
    First Name: [firstName]
    LastName: [lastName]
    Mobile: [mobileNumber]
    Home Or Biz Phone: [homeNumber]
    email: [email-2]
    Address: [address]
    Suburb: [suburb]
    City: [city]
    Marketing: [marketing]
    Referral: [referral]
    Referral Name: [referrer-fname] [referrer-lname]
    Work Type: [work-type]
    Inspection Options: [inspection-options]
    WoF Minor Repairs Cost Limit: [bool-wof-limit], [wof-select-limit]
    WoF Custom Cost Limit: [wof-custom-limit]
    Cost Limit before contact: [authorisation-limit]
    Custom Limit: [number-532]
    Diagnostic Options: [diag-select]
    Work Needed: [work-needed]
    Previous Work: [previous-work]
    Previous Work Person: [prev-work-person]
    Previous Work Details: [prev-work-done]
    Payer: [who-pay]
    Insurance: [insurance-pay]
    Payment Method: [payment-method]
    Payment Agreement: [agree-payment]
    Contact Method: [contact]
    Has Spare Key: [has-spare-key]
    Preferred Booking Date: [booking-date]
    Selected Extras: [extras-checkbox]
    What is the earliest time they can drop your vehicle off?
    [earliest-time]
    What is the latest time they can pick it up?
    [latest-time]
    How long can they leave the car?
    [how-long-leave]
    Courtesy Car? [courtesy-car]
    Staff Communication: [spoke-staff]

    Signature:
    [signature]

    This e-mail was sent from a contact form on Grimmer Motors Hamilton (https://grimmermotors.dev.voyle.nz)
    Reply-To: [email-2]
    [wof-sheet]

    Grimmer Motors Hamilton “[your-subject]”
    Grimmer Motors Hamilton
    [your-email]
    Message Body:
    [your-message]


    This email was sent from a contact form on Grimmer Motors Hamilton (https://grimmermotors.co.nz)
    Reply-To: tonyv@rennacs.com

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    flamingo_email: “[email-2]”
    flamingo_name: “[firstName] [lastName]”
    flamingo_subject: “Grimmer Motors Hamilton [firstName] [lastName] Booking Form”

    Phone: 07 855 2037

    Email: office@grimmermotors.co.nz

    Address: 998 Heaphy Terrace, Fairfield, Hamilton

    Get your car repaired today
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